DroneMate Limited (“DroneMate ”) owns and operates the Internet site located at http://www.DroneMate.co.nz (the “Site”), located on servers in New Zealand. By accessing, browsing and/or using the pages in this Site, you agree to these terms and conditions (“Terms and Conditions”) and you attest that you are at least 18 years of age. THIS AGREEMENT CONTAINS DISCLAIMER AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. If you do not agree to these Terms and Conditions, do not access, browse or use this Site.
Additional terms and conditions apply to functionality provided through the Site and are incorporated herein by reference. WHILE WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ABOUT DRONEMATE ON THIS SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THIS SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT DRONEMATE .
COPYRIGHT AND TRADEMARK. Unless otherwise noted, all materials on this Site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by DroneMate and/or its subsidiaries and affiliates or by other parties that have licensed their material to DroneMate . DroneMate marks on this Site represent some of the marks currently owned or controlled in New Zealand and/or in one or more other countries by DroneMate . The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all DroneMate worldwide proprietary ownership rights, and DroneMate may own or control other proprietary rights in one or more countries outside of New Zealand. You may not reproduce, redistribute or otherwise use any materials without the express written consent of DroneMate . All rights not expressly granted are reserved.
PERSONAL USE. Your use of the materials included on this Site is for personal, informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way. You agree to indemnify, defend and hold harmless DroneMate for any and all unauthorised uses you may make of any material on the Site. You acknowledge the unauthorised use of the contents could cause irreparable harm to DroneMate and that in the event of an unauthorised use, DroneMate shall be entitled to an injunction in addition to any other remedies available at law or in equity.
FEEDBACK AND SUBMISSIONS. You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
PRODUCT SALES AND AVAILABILITY. All products displayed on this Site will be delivered only within New Zealand. All prices displayed on the Site are quoted in New Zealand Dollars and are valid and effective only in New Zealand. DroneMate reserves the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations.
LINKS. Some links on the Site will allow you to connect with sites that are not under our control. DroneMate is providing these links only as a convenience. The appearance of a link does not imply DroneMate endorsement, nor is DroneMate responsible for the contents of any linked site. You access them at your own risk.
DISCLAIMER. EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESSED OR IMPLIED. DRONEMATE MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
DroneMate does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this Site or its server will be free of viruses or other harmful components, or that defects will be corrected even if DroneMate is aware of them.
MINORS. This Site is for a general audience that is not designed nor intended to collect personal information from children under the age of 18. DroneMate does not knowingly collect personal information from anyone under the age of 18. We ask that parents supervise their children while online.
JURISDICTIONAL. Any dispute arising from these terms shall be resolved exclusively in Nelson, New Zealand. DroneMate makes no representation that materials in this Site are appropriate or available for use in other locations. If you access this Site from outside New Zealand, be advised this Site may contain references to products and services that are not available or are prohibited in your country.
RETURNS AND REFUNDS. When you shop with us online or through our retail outlets, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase from a DroneMate retail location, you may return it for a replacement or refund of the purchase price.
Any product item shipped to you from DroneMate.co.nz may be returned for a merchandise credit that can be used on a future DroneMate.co.nz order. Refunds are not available for online product returns. Postage is non-refundable. Returns older than 30 days will not be issued merchandise credit. Merchandise credits may be redeemed on DroneMate.co.nz and are not redeemable in retail locations.
How do I return a package?
Return your package by post to:
Our Customer Service hours are Service hours
What do I do if my order is incomplete, incorrect or damaged?
If you order is incomplete, incorrect, or damaged, please contact us via email or call us on 0508 376637. Our Customer Service hours are Trading hours are